Effective Date: August 18, 2026
Last Updated: August 18, 2026
These Terms & Conditions ("Terms") establish the general terms applicable to cleaning services provided by Precision Cleaning Company LLC ("Precision Cleaning Company," "PCC," "we," "us," or "our").
By requesting, approving, scheduling, or receiving services from Precision Cleaning Company, the customer ("Client") acknowledges and agrees to the applicable terms below.
Specific estimates, scopes of work, service agreements, or other written agreements may contain additional or different terms. In the event of a conflict, the terms of a written agreement specifically applicable to the Client or service will control.
Estimates are based on the information available to Precision Cleaning Company at the time they are prepared, including information provided by the Client regarding the property, requested services, size, condition, and cleaning requirements.
The services included in a cleaning are limited to those identified in the applicable estimate, scope of work, service agreement, or other written communication.
Services not included in the agreed scope are not automatically included in the cleaning price.
If the actual condition of the property or requested work differs substantially from the information provided before service, Precision Cleaning Company may discuss revised pricing or additional charges with the Client before completing work outside the original scope.
Cleaning appointments are scheduled based on availability.
Precision Cleaning Company will make reasonable efforts to arrive within the scheduled service window. Cleaning times and arrival times may vary due to property conditions, previous appointments, weather, traffic, staffing, or other circumstances.
Unless specifically agreed otherwise, scheduled service times should not be considered guaranteed completion times.
Clients should provide at least twenty-four (24) hours' notice when canceling or rescheduling a scheduled cleaning.
Cancellations or rescheduling requests made with less than twenty-four (24) hours' notice may result in a cancellation fee of up to fifty percent (50%) of the scheduled service price.
Precision Cleaning Company may waive a cancellation fee at its discretion based on the circumstances.
The Client is responsible for providing safe and timely access to the property at the scheduled service time.
Access arrangements may include the Client being present, providing an access code, arranging entry through property management, or another mutually agreed method.
If Precision Cleaning Company is unable to access the property upon arrival, the appointment may be treated as a late cancellation and a trip charge or cancellation fee may apply.
The Client is responsible for notifying Precision Cleaning Company of changes to access instructions before the scheduled appointment.
The Client agrees to:
Precision Cleaning Company understands that pets are part of many households.
Clients are responsible for securing pets when necessary to allow cleaning personnel to safely and efficiently perform services.
Precision Cleaning Company is not responsible for pets that escape, become injured, or otherwise experience an incident when the Client has not appropriately secured the animal or disclosed relevant concerns.
Precision Cleaning Company generally provides the cleaning supplies and equipment necessary to perform the agreed services unless otherwise arranged in writing.
If a Client requests that Precision Cleaning Company use a Client-provided product or piece of equipment, the Client assumes responsibility for risks associated with that product or equipment unless otherwise required by law.
Precision Cleaning Company reserves the right to decline the use of products or equipment that we reasonably believe may be unsafe, ineffective, or inappropriate.
Pricing is based in part on the anticipated condition of the property and the scope represented before service.
Conditions requiring substantially more time, labor, equipment, or materials than reasonably anticipated may result in additional charges.
Examples may include:
When reasonably possible, Precision Cleaning Company will discuss material additional charges with the Client before performing work outside the agreed scope.
Precision Cleaning Company reserves the right to refuse, discontinue, or modify service when conditions present an unreasonable health or safety risk.
This may include, but is not limited to:
Services requiring specialized remediation are outside the scope of standard cleaning unless specifically agreed to in writing.
Precision Cleaning Company will exercise reasonable care while performing services.
Any alleged damage or breakage should be reported to Precision Cleaning Company within twenty-four (24) hours of service completion so the circumstances can be promptly reviewed.
Precision Cleaning Company is not responsible for damage resulting from pre-existing conditions, normal wear, deterioration, loose or improperly installed fixtures, unstable furniture, defective materials, or items that cannot reasonably withstand normal cleaning methods.
Clients should identify particularly fragile, valuable, damaged, or irreplaceable items before service.
Any responsibility for verified damage will be determined based on the circumstances and applicable law.
Precision Cleaning Company strives to provide consistent, high-quality cleaning services.
If a Client is dissatisfied with an area included in the agreed scope of work, the Client should notify Precision Cleaning Company within twenty-four (24) hours of service completion.
Precision Cleaning Company will make reasonable efforts to review the concern and, when appropriate, return to correct verified deficiencies related to the agreed cleaning scope.
The satisfaction guarantee does not apply to areas or services outside the agreed scope, permanent staining or damage, conditions that cannot reasonably be corrected through standard cleaning, or conditions that reoccur after service has been completed.
Unless specifically included in an estimate, scope of work, or written agreement, standard cleaning services do not include specialized services such as:
Additional exclusions may apply depending on the particular service purchased.
Precision Cleaning Company may take photographs of service areas when reasonably necessary to document property condition, completed work, damage concerns, quality-control issues, or other service-related matters.
Service documentation photographs are maintained for legitimate business purposes.
Photographs identifying a Client, their property, or personal belongings will not be used for advertising or promotional purposes without appropriate permission.
Recurring cleaning services are intended to maintain a property under reasonably consistent conditions.
Pricing or service requirements may be reviewed when there is a substantial change in property condition, service frequency, requested scope, property size, or other circumstances affecting the amount of work required.
Recurring service schedules may occasionally require adjustment due to holidays, weather, staffing, or other operational circumstances. Precision Cleaning Company will communicate material scheduling changes when reasonably possible.
Payment terms are established in the applicable estimate, invoice, service agreement, or other written agreement.
Clients are responsible for paying amounts due according to those terms.
Precision Cleaning Company may require a deposit for certain services. When a deposit is required, the applicable estimate or agreement will identify the amount and payment requirements.
Precision Cleaning Company reserves the right to suspend or decline future services on accounts with past-due balances.
Tips are never required but may be accepted by cleaning personnel when voluntarily offered by a Client.
Precision Cleaning Company may reschedule, delay, or cancel services when weather, road conditions, utility outages, emergencies, staffing circumstances, or other conditions make service unsafe or impractical.
When reasonably possible, affected Clients will be contacted regarding scheduling changes.
Clients are responsible for providing accurate contact information and keeping that information current.
Precision Cleaning Company may communicate regarding estimates, appointments, services, invoices, payments, and customer support using the contact information provided by the Client.
Text messaging is subject to our separate SMS Terms & Conditions and Privacy Policy.
Information collected from Clients is handled in accordance with Precision Cleaning Company's Privacy Policy.
Our Privacy Policy explains how we collect, use, protect, and share personal information.
Precision Cleaning Company may update these Terms periodically to reflect changes in our services, policies, business practices, or legal requirements.
The current version will be published on our website with the applicable "Last Updated" date.
Changes will not override the terms of an existing written agreement where that agreement provides otherwise.
These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles.
These Terms establish general policies applicable to Precision Cleaning Company services.
An estimate, scope of work, service agreement, commercial agreement, property-management agreement, or other written agreement may contain terms specific to a particular Client or service.
If a specific written agreement conflicts with these Terms, the terms of the specific written agreement will control to the extent of the conflict.
Questions regarding these Terms & Conditions may be directed to:
Precision Cleaning Company LLC
1911 W 3rd St.
Hastings, NE
Phone: 308-850-4218
Email: inquiry@pccnebraska.com
Website: pccnebraska.com
Copyright © 2026 Precision Cleaning Company - All Rights Reserved.
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